The change and results driven solutions provider.


Frequently Asked Questions

Below you will find answers for our most frequently asked questions.

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Our team of experts is dedicated to staying at the forefront of technology trends and innovations. We can provide your business with the guidance and support you need to stay up-to-date with the latest technologies, ensuring that you remain competitive in your industry.

Yes, we offer a range of training and development opportunities for employees, including cybersecurity training, energy management training, and IT training. Our training programs are designed to help employees develop the skills they need to thrive in a rapidly-changing business environment.

Our sustainable energy and technology solutions are designed to help businesses reduce their environmental impact and transition to sustainable practices. From LED lighting installations to solar power solutions, we can help your business reduce its carbon footprint and save on energy costs.

Yes, we offer sustainability reporting services to help businesses measure and report on their sustainability performance. Our sustainability experts can work with you to develop a reporting framework that meets your specific needs and supports your sustainability goals.

We take data security and privacy very seriously and have implemented a range of measures to protect your data. Our cybersecurity solutions include network security, endpoint security, and employee training, and we are committed to complying with all relevant data privacy regulations.

Yes, we can provide guidance and support to help your business achieve sustainability accreditations such as ISO 14001 and BREEAM. Our sustainability experts can work with you to develop a sustainability strategy that supports your business goals and helps you achieve accreditation.

We offer a wide range of server solutions, from on-premises servers to cloud-based solutions. Our team of experts can help you determine the best server solution for your business based on your specific needs and budget.

Yes, we offer a comprehensive range of cloud solutions, including cloud storage, cloud backup, and cloud computing. Our team of experts can help you determine the best cloud solution for your business based on your specific needs and budget.

We offer a range of energy software solutions designed to help businesses monitor and manage their energy usage. From energy management software to energy analytics tools, we can help you identify areas where you can reduce energy costs and improve efficiency.

We offer a full range of cybersecurity solutions, including network security, endpoint security, and cybersecurity training for employees. Our team of experts can help you identify and address vulnerabilities in your IT infrastructure and ensure that your business is protected against cyber threats.

Yes, we offer a range of onsite services, including IT support, server management, and energy management. Our team of experts can work with you on-site to ensure that your IT infrastructure and energy usage are optimized for efficiency and cost savings.

Yes, we are accredited by a range of industry bodies, including ISO 9001 for quality management, ISO 14001 for environmental management, and ISO 45001 for occupational health and safety. Our accreditations demonstrate our commitment to providing high-quality, sustainable energy and technology solutions to businesses of all sizes.


We provide a wide range of IT services, including networking, internet, security, and telecom services to businesses across the UK. Our offerings include managed IT services, network design and installation, internet connectivity solutions, cybersecurity consulting, and unified communications solutions.

We have been providing IT and telecommunications services to businesses in the UK since 2000. Our experienced team of professionals is committed to delivering reliable and efficient solutions tailored to your business needs.

You can request a quote by filling out the contact form on our website or giving us a call at 01942 807060. Our sales team will be happy to discuss your requirements and provide a customised quote based on your specific needs.

Yes, we offer both remote and on-site support, depending on your requirements and the nature of the issue. Our technical support team is available 24/7 to assist you with any problems you may encounter.

We offer a variety of internet connectivity options, including broadband, leased lines, wireless, and satellite solutions. We work closely with our clients to determine the best solution based on their requirements, location, and budget.

We prioritise the security of your business data and IT infrastructure by implementing robust cybersecurity measures. These include firewalls, intrusion detection and prevention systems, data encryption, and regular security audits. Our team of security experts stays up-to-date with the latest industry best practices and threat intelligence to provide proactive protection.

Yes, we offer customised networking solutions tailored to the unique needs of your business. Our team of experts will work closely with you to design, implement, and maintain a network that meets your specific requirements, ensuring optimal performance and reliability.

We provide a range of telecom services, including unified communications, VoIP solutions, business phone systems, and mobile services. We partner with leading telecom providers to offer our clients the best possible solutions for their communication needs.

Yes, we can assist with the migration to cloud-based services, such as infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service (SaaS). Our team of cloud experts will work with you to develop a migration strategy that minimizes downtime and ensures a seamless transition.

You can reach our support team 24/7 via phone, email, or the live chat feature on our website. We are committed to providing prompt and efficient assistance to ensure the smooth operation of your IT infrastructure.

We currently support thousands of users and endpoints across a diverse range of businesses in the UK. Our scalable solutions are designed to meet the requirements of businesses of all sizes, from small start-ups to large enterprises.

We provide our IT, networking, internet, security, and telecom services to customers all over the country. Our nationwide coverage ensures that we can efficiently and effectively support businesses in any location within the UK.

Our remote support capabilities, combined with our network of skilled technicians located throughout the UK, enable us to provide prompt and efficient support to customers in various locations. Additionally, we utilize advanced monitoring and management tools to proactively identify and address potential issues, ensuring minimal downtime for your business.

Yes, we have extensive experience in managing the IT needs of businesses with multiple locations across the UK. We can design and implement cohesive IT solutions that ensure seamless connectivity and communication between all your offices, while maintaining centralised control and management.

We are committed to providing the highest level of service to all our customers, regardless of their location or size. We achieve this by adhering to industry best practices, leveraging state-of-the-art technology, and continuously training our team of professionals to stay up-to-date with the latest advancements in the IT and telecommunications sectors.

Absolutely! We have worked with businesses across various industries, and we would be happy to provide references upon request. Please contact us, and we will connect you with customers who can attest to the quality and reliability of our services. 

Yes, we offer Service Level Agreements (SLAs) tailored to your specific needs. Our SLAs outline our commitment to delivering exceptional service, including response times, resolution times, and uptime guarantees, ensuring that you receive the highest level of support and reliability.

Yes, we can assist you in ensuring that your IT infrastructure and processes are compliant with the relevant industry regulations and standards. Our team of experts stays informed about the latest compliance requirements and can guide you through the necessary steps to achieve and maintain compliance. 

Yes, we offer a variety of managed service plans designed to meet the specific needs of your business. Our managed service plans provide comprehensive support and maintenance, proactive monitoring, and regular reporting, allowing you to focus on your core business operations while we take care of your IT infrastructure.

Yes, our team of experts can help you identify and implement the right software solutions for your business. We work closely with you to understand your requirements and evaluate various options, ensuring that the chosen software aligns with your business goals and enhances productivity.

Yes, we provide software training and ongoing support to ensure that your employees are equipped with the knowledge and skills necessary to effectively utilise the software solutions implemented in your business. We offer both on-site and remote training sessions, as well as follow-up support to address any questions or issues that may arise.

Absolutely! Our team of experts has extensive experience in integrating various systems and technologies, enabling seamless data flow and communication between your existing infrastructure and new software or technology. We work closely with you to identify integration requirements and develop a customised integration plan to ensure a smooth transition.

Yes, we provide AI and ML solutions to help businesses harness the power of these cutting-edge technologies. Our team of experts can assist you in identifying potential use cases for AI and ML in your operations, such as process automation, data analytics, or customer support, and guide you through the implementation process.

While our primary focus is on IT and telecommunications services, we have a network of trusted partners who specialise in custom software development and can work closely with us to deliver tailored software solutions for your business. Please get in touch with us to discuss your specific requirements, and we can connect you with the right partner to bring your project to life.

Our team of professionals is committed to staying current with the latest trends and advancements in IT and technology. We invest in ongoing training, attend industry conferences, and engage with professional networks to ensure that we have the most up-to-date knowledge and can continue to provide innovative solutions for our clients.

Yes, we can guide you through the process of digital transformation, helping you leverage modern technologies and IT solutions to improve your business processes, enhance customer experiences, and drive growth. Our team will work closely with you to develop a comprehensive digital transformation strategy that aligns with your business objectives and supports your long-term success.


At WN1, we understand that the cost of a lighting project will depend on the size of your property and the type of lighting fixtures needed. However, we are committed to providing cost-effective solutions that ensure the project fee you pay us is lower than the energy savings you will enjoy. Our team of experts will work with you to design and implement an energy-efficient lighting solution that meets your needs and budget, so you can enjoy long-term savings while also reducing your carbon footprint. 

At WN1, we understand that the upfront costs involved in a lighting installation project can be a concern for businesses. That’s why we offer a flexible funding option where we cover the upfront costs of the installation and charge a fixed fee each month for the duration of the contract. This ensures that the cost of the project is spread out over time and fits within your budget.

At WN1, the duration of an equipment installation, LED lighting or similar, will depend on the size of the project and the complexity of the installation. However, we are committed to completing installations as efficiently and effectively as possible while ensuring minimal disruption to your business operations. 

Before starting any project, our team will conduct a thorough assessment of your property and develop a detailed project plan that includes timelines and milestones. This plan will outline the estimated duration of the installation process and any potential impacts on your business operations. 

Throughout the installation process, we will keep you informed of our progress and any changes to the project plan. Our goal is to complete installations as quickly and safely as possible while ensuring high-quality workmanship and compliance with all relevant health and safety regulations. 

Overall, we strive to provide timely and efficient installations while ensuring minimal disruption to your business operations. 

LED stands for Light Emitting Diodes, which are small lights that fit into an electrical circuit. They are lit up by the movement of electrons in a semiconductor material, and they last much longer than traditional lighting.

LED lights save energy, reduces maintenance and replacement costs, and helps to protect the environment. They also have a longer life-span than compared to traditional lighting products 

LED lighting will improve the environment that you work in. Our design will determine the required number of fittings along with the required lux level for a particular space. LED lighting provides a much more natural output.

LED lighting can save up to 90% of the electricity used by incandescent and halogen lights, and up to 75% of electricity used by fluorescent lights.

LED lights are being used in various industries such as hotels, restaurants, shops, factories, auto dealerships, and outdoor lighting where the lighting is on for a long time.

Yes, LED lighting is more efficient than incandescent and halogen lights. LED lights are about 85% more efficient than incandescent lights, and they don’t need as much energy to produce the same amount of light. Additionally, LED lights are designed to last about 50 times longer than incandescent lighting.

LED lights are the best choice due to their solid-state technology, which enables stable dimming with no flickering. Unlike fluorescent lights and compact fluorescent lights (CFLs), LED lights don’t contain hazardous materials such as mercury. LED lights also last longer and don’t completely fail; they only get dimmer over time.

LED lights can have a lifetime of 60,000 hours or more, but it depends on their design and how they dissipate heat from the LED chip. Depending on usage, LED lights can last over 20 years.

LED fittings will save a lot of money over time from reduced energy usage, low replacement and maintenance costs. In new building installations, LED lighting can be the same cost as traditional technology.  We can help with your ROI, and you will see that the savings far outweigh the cost without any upfront capital outlay from yourselves.

The Public Sector Decarbonisation Scheme is a new £1bn Grant Scheme launched by the Department for Business, Energy & Industrial Strategy (BEIS) aimed to deliver significant carbon savings across the Public Sector. 

WN1 Lighting Solutions is working with several public sector organisations across the UK to help them reduce energy costs by implementing energy & heat reduction solutions. This may include, but is not limited to, new heating solutions, technologies that may support future heat decarbonisation, and LED lighting.

The process followed by WN1 Lighting Solutions for implementing energy & heat reduction solutions involves a detailed site audit, producing a proposal and energy saving report, carrying out Salix application, and undertaking all works at an agreed date.

Projects must comply with the following criteria to be eligible for the Public Sector Decarbonisation Scheme: the cost to save a tonne of Carbon must be no more than £500.00. 

No, with financing and leasing options available, WN1 can cover the full cost of the project without any required capital contribution.

WN1 handles every step of the process by conducting an independent lighting audit and inviting relevant parties to propose for the required works.

Depending on your business type and location, there may be various approvals required such as building regulations and planning permissions. Additionally, if you have an overseeing body, such as an Archdiocese, they may need to approve the project. However, WN1 has experience with these requirements and can assist in obtaining necessary approvals.

Yes, WN1 has multiple teams and can accommodate out-of-hours installations. They have completed similar projects for many businesses in the past.

Absolutely, WN1 will ensure that any EMG lighting currently installed is replaced where required. They will undertake an EMG lighting inspection prior and if additional works are needed, they can look into financing options.

WN1 can apply for the whole amount, including VAT, to be received as long as the project still satisfies relevant criteria. Additionally, financing and leasing options are available to make the project more financially feasible for your business.

• Improved visibility: Proper lighting levels can improve visibility, reducing eye strain and making it easier to read books, whiteboards, and computer screens. LED lights provide brighter and more uniform lighting, making it easier to see details and colors. 

• Better focus and concentration: Brighter and more uniform lighting can help students focus and concentrate better, especially during tasks that require visual attention such as reading, writing, and math. 

• Reduced eye strain and fatigue: LED lighting produces less flicker than traditional lighting, reducing eye strain and fatigue, which can help students remain alert and attentive. 

• Positive impact on mood: LED lighting can have a positive impact on mood, creating a brighter and more inviting learning environment that promotes a positive attitude towards learning. 

• Improved safety: Good lighting can improve safety by reducing the risk of accidents and falls, particularly in areas such as stairwells and corridors. 

• Overall, LED lighting can create a more comfortable, safer, and more conducive learning environment, helping students to learn and perform to their full potential. 

• Reducing visual stress: Some students may have difficulty processing visual information due to conditions such as dyslexia or visual stress syndrome. LED lighting can provide a more even and consistent light, reducing the contrast between light and dark areas that can cause visual stress and discomfort. 

• Providing a more natural light: LED lights can mimic natural daylight, which has been shown to positively impact cognitive function, alertness, and mood. Exposure to natural light can also help regulate the body’s internal clock, which can improve sleep patterns and overall well-being. 

• Improving focus and concentration: LED lighting can provide a bright and even light that helps students focus on their work and stay alert. Bright lighting can also reduce the production of melatonin, a hormone that regulates sleep, helping students feel more alert and energised during class. 

• Enhancing colour recognition: LED lights can provide a higher colour rendering index (CRI), which means they produce a more accurate representation of colours. This can help students with colour vision deficiencies to better distinguish between colours and improve their overall learning experience. 

• Overall, LED lighting can create a better learning environment for all students, especially those who may have specific learning difficulties. By providing a more even and consistent light, reducing visual stress, and improving focus and concentration, LED lighting can help students reach their full potential. 

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